Questions about how DeviceGuard works?
Explore DeviceGuard's Comprehensive Protection Plans and Coverage Details.
Yes! There are no age limits on the device you can protect with DeviceGuard. Additionally, there are no restrictions on the brand of the device or the wireless carrier you use.
The SmartPhone Plan protects a single smartphone, however you can add another smartphone onto your plan for only $10 more. Add up to five phones total per plan.
The SmartHome Plan protects common IoT devices like Ring doorbells, smart speakers, thermostats, etc. You can see the full list of covered devices on the SmartHome Protection Plan page of this website.
The HomeTech Plan covers a huge range of household electronic devices, from laptops to TVs to gaming consoles. You can see the full list of covered devices on the HomeTech Protection Plan page of this website.
There are two costs associated with DeviceGuard. The first cost is your protection plan, which is a flat monthly fee—this cost depends on which plan you choose. The second cost is your service fee, which is a flat rate that you pay to have your device repaired or replaced. For smartphones, the service fee is $50. For home electronics and smart home devices, the service fee is $75.
Learn About Enrollment, Eligibility, and International Availability with DeviceGuard.
Not at this time, but we’ll review the demand regularly and adjust the program based on need.
Coverage begins 31 days after enrollment, at which time you can file your first claim.
Yes! There are no age limits on the device you can protect with DeviceGuard. Additionally, there are no restrictions on the brand of the device or the wireless carrier you use.
A Step-by-Step Guide to Filing Claims and Service Fees.
With the Smartphone Protection Plan, you can make two claims per year. With the HomeTech and SmartHome Protection Plans, there is no limit to the number of claims you can make, and the max coverage is $2,500 per device or $5,000 per year.
You can file a claim on our website at any time, or call 800-923-9341 Monday - Friday, 8AM- 5PM Eastern Time.
Answers to Your Miscellaneous Inquiries and Other Questions Uncovered.
DeviceGuard is not an insurance product, but rather a comprehensive protection plan designed to repair or replace your electronic devices if damaged.
Yes! Not only water damage, but any accidental damage of any kind for your smartphone, smart home products, or other electronic devices.
